All orders are shipped via a tracked service from within the UK. At the moment I am unable to send any orders overseas and shipping is UK only.
The notebooks and journals are very heavy and therefore a little more expensive to ship. Shipping is calculated by weight and value and all orders are shipped using a tracked service. This is usually Royal Mail, however, other companies may be used where necessary to keep costs down.
For very large orders please contact me first so I can find the best value shipping cost. In some cases I may need to split your order into separate parcels to obtain the best price.
(up to 2kg)
(up to 2kg)
I will aim to post your order as soon as I can within 1-3 days after receipt of your order. I always try to post orders quickly, however, if for any reason there is going to be a delay, I will contact you via email to let you know.
Custom/Made to order/personalised items and larger orders will take longer but the timescale for these will be discussed with you prior to purchase.
All shipping times are approximate and although the majority of items posted within the UK arrive within a few days, it can take a little longer in some areas due to staff shortages because of Covid.
All of my items are packaged securely. If your item has been damaged in transit please contact me immediately so I can investigate further. Photographic evidence of the damage will be required, which should be sent via email within 14 days of receipt of your order. Once I have seen photographic evidence and confirmed the damage with Royal Mail a replacement will be sent.
All of the items on my website are sent using a tracked service. All of the labels have barcodes/QR Codes which when scanned give GPS coordinates. In the event that your item doesn’t arrive please contact me and I will investigate further.
To ensure safe delivery of your order:
If your order is returned to me due to non delivery to an incorrect address, or hasn’t been collected from a sorting office:-
I am currently only shipping within the UK.
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|